10% OFF ON ALL ORDERS USE CODE IMLIT2024 AT CHECKOUT



FAQ

1. How long is shipping times?

Your products will ship within one day of your order, and then take up to one to 1-5 business days to reach your doorstep. Each product at Poca Dollys Playhouse has an estimated delivery time that you can find in the product description. Due to Covid-19 some items may take longer.

2. What's your return policy?

Due to COVID-19 we don’t accept returns, but just contact us about your situation. We will make accommodations in some cases.

3.Can I cancel my order?

Cancellations are possible, but sometimes orders get sent out before we can process the cancellation. If so order can not be canceled.

4.What happens if I receive the wrong item?

If there's an issue with your order, or if it's the wrong size, wrong color, defective then simply notify us, and we'll give you a refund. 

5.Do you offer exchanges?

Due to COVID-19 we do not offer exchanges.